Frequently Asked Questions

Is my library management system compatible with Prestalib?

Any library management system that has a self-service module it’s compatible with Prestalib. Our software it’s already working perfectly with the majority of the current library management systems. If you have any doubts on your system being compatible, contact us and we will pleasingly answer you.

How does the software identify library users?

Prestalib is capable of identifying users by bar codes and/or by RFID from physical or virtual library cards, which users can show in their phones. In that way all the processes made will be personal.

I’m interested, what I have to do?

We will be with you the whole purchase process, making it a personalised experience for every library:

  1.  Contact with us and we will make a personalised demo through videoconference to solve all your doubts.
  2.  Once the purchase is made, we will connect with your library management system, personalise the software with your requires and test it out with library cards and materials. When we are sure that all its working properly we will give you all the devices ready to function.

Is Prestalib compatible with my RFID security gates?

Yes. Prestalib is compatible with all RFID security gates. We will set the software to deactivate the alarm whenever a self-check is made and active it again when the material is returned.

How does the technical assistance work?

In Prestalib we are compromised to be available to solve any incidence as soon as possible and with the benefit of remote assistance. You won’t have to wait for a repair person to be there because we are capable of resolving the issue in our offices and updating the software with the solution in minutes. For any doubt contact us.

Can I hire your services from everywhere?

Yes. Our Company provides our services wherever you are.

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